The insurance business was developed in the early 90s. Then employees of insurance companies were universal: to enter into contracts, estimated the value of the objects and the risks involved in payments. Today in this area there is a clear division of labor.
In general, any insurance company employees can be divided into two major groups: the front office (those who have direct contact with customers) and back-office. The first group - it's employees selling units and experts on the settlement of damages. What do the first - is understandable, but the latter work with clients already after the insured event occurred. For back-office are both universal representatives of professions (secretaries, IT-service employees, accountants, etc.) And insurance (underwriters, experts in actuarial calculations). Universals in the article will not speak, it will be only for those whose profession is an integral part of the insurance business.
Sellers in the State and outside the State.
The first step that begins the career ladder many successful professionals in insurance, - the position of an insurance agent. This worker self-seeking customers and sells policies for different types of insurance. Task agent complex and simple at the same time - to sell insurance to me, your neighbor, that is individual. The most difficult first is where and how to find a client. After all, no one will call you and say: "Insure me, please!" So most novice insurance agents first realized through relatives, friends and acquaintances. And just in time the agent (or Sales Manager) formed its own client portfolio.
The agents are not employees of the company. Nevertheless, the developed network of agents - is something on which to build a business of any insurance company. Income derived by a manager, the entire sum of the percent of sales policies. Many in the profession of insurance agent draws a flexible schedule and the fact that sales can be practiced without departing from the basic studies and work. But there is a flip side: the lack of a stable income (how much you sell - so you get). According to the observations of recruiters, earnings agent at the end of the first year is US $ 800-1000. After two or three years, have extensive customer base, such a specialist can count already 2000-3000 USD. Per month or more. Although there are people who believe this craft exclusively extra earnings, thus receive no more than 300-500 USD. Per month. But those who take up the matter seriously and achieves some success, soon become regular employees of the company and have themselves trained sales agents.
The main groups of professionals working in the State of the average insurance company are different levels of sellers, underwriters, methodology (product managers), activists, experts on the settlement of losses, the evaluators (not represented in all companies). Tell me more about each of these professions.
The driving force of any business - sellers. The insurance firms they employ other workers. No sales - no field for the assessment of insurance risks, there is nothing to reinsure and deal with the settlement of losses, too, is not necessary. Sales professionals typically work with corporate clients, at least - with individuals (usually retail - a field of activity of agents). Established vendors as opposed to freelancers have a fixed salary (1000 USD. And above), all the rest - a percentage of signed contracts. Experienced workers income is several times the amount of salary. Naturally, people who work in the field of sales, should be active and communicative, that is not a requirement for specialist back office.
Underwriter (in translation from English - the signature of a risk) - one of the key professions in insurance. The specialist undertakes any kind of insurance contracts, guaranteeing financial compensation. It forms a portfolio (risk selection produces), generates conditions of insurance, defines and justifies the size of own deduction and tariff policy, chooses reinsurance protection, which allows to transfer a maximum risk for minimum money. On average, each underwriter receives several billion dollars a year liability.
Formal attitude to risk assessment can result in the most adverse effects. After all, insurance is in any other industry, a minor error or omission may lead to the collapse of the company. Therefore it is important that in this area working professionals. It is estimated to grow a good underwriter, the company takes three to four years.
The average salary of an underwriter for a large company - 1500-2000 dollars.
The main purpose of any insurance company - quality customer service, which is possible only in the interaction of all divisions. To attract customers, the seller needed products and prices that the market will be most advantageous to be different from others.
Creating new products - the patrimony of product managers. After analyzing customer needs and capabilities of the company, they are preparing proposals for new products and their promotion. And their tools serves the entire company. For example, the development of tariffs on insurance trends is impossible without mutual cooperation, product managers and underwriters. In promoting the product on the market manager to help experts in the field of advertising and public relations, in the preparation of special training for the sellers - Service HR. Product Manager is the initiator of all these processes from the inception of the idea to release a product to market. He keeps abreast of sales, tracking how much a new venture for the company profitable.
The salary data of employees varies from 1,000 to 2,000 dollars.
Thus, the sale is perfect, the risks assessed. If during the term of the policy or contract an insurance case, experts on the scene to settle the losses (in some companies, referred to as experts). The accident crushed the car, the neighbors poured on top of the insured apartment - with these and other problems, experts will understand it. They will inspect the damaged property, make an act that the insured event did take place, will help the client to issue the documents required for payment.
Some large insurance companies feature of experts on the settlement of damages is versatility: they not only work at the scene, make an assessment of damage involved in receiving and analyzing documents, but also participate in the examination taken at the insurance of, the development of new programs, tariff adjustments, etc. .
Insurance event - for any kind of company verification capabilities. On how competently and efficiently it will be resolved it depends on whether the client will appeal to this organization in the next time, or prefer another firm. Well, most of staff involved in such an important issue, in addition to the excellent knowledge of the business, you must have nerves of steel and a truly angelic patience. Otherwise, try to explain to the person who drove the car an hour ago, what papers he needed to collect to get paid.
Depending on the level of remuneration professional loss adjustment ranges from 900 to 1500 dollars.
Another insurance profession - an actuary or expert in actuarial calculations.
Actuarial calculations - calculations of tariffs on any type of insurance, methods of mathematical statistics. Using them is determined by the share of each insurer in the creation of an insurance fund, which is a kind of reserve, from which customers pay compensation. By and large, this work is focused on the future of the insurance company. Specialty actuary originated in the XVIII century with the development of insurance business.
Now, about the salary. Actuarial least in the labor market of 1000-1500 USD. It is worth noting also that the activities of almost all professionals except for actuaries, also divided by type of insurance.
Professional requirements for employees of insurance companies, are standard. However, with the arrival of foreign insurers in the market, more and more increasing demand for qualified specialists who speak English. But they in our country, unfortunately, not enough.